The Benefit Of Coaching

Coaching has become a fad that many leaders and managers still do not fully understand. Yet, when practiced with skill it can have a huge and positive effect on the performance of people in organizations.

By Ian Henderson

Most high performance teams and companies use the principle of coaching. Yet, even today the skills and practice of coaching are much misunderstood by many people.

Put in its simplest form, it is an exercise in collaborative interaction, involving the building of trust, the use of empowering (solution focused) questions, empathic listening and the honest and open sharing of views.

If practiced effectively, it will not only to generate new options for tackling problems but also to reinforce what is working well.

But, coaching should not be seen as a quick fix solution to problems. It takes time but it is a key ingredient of change in culture. Many organizations, particularly those who are owned and led by entrepreneurial people - often with a very direct, telling style - spend much of their time dealing with problems and not learning. This in turn limits the time and energy the leader has to address the key behavioural and performance issues that will ultimately determine the future of the company.

By adopting a coaching style to empower and develop staff, leaders find that not only are staff prepared to take more responsibility, but they will work together more effectively, be more satisfied in their work and more likely to stay with the organisation in the long term.

Coaching may be delivered by leaders or managers within a company or by external consultants. External coaches may be more appropriate at very senior level to address business and strategic problems, or to train internal coaches but most organisations will not perform at their best without coaching.

For most organizations the traditional command and control style of management is a route to organizational suicide in the current climate of rapid change in both technology and attitudes to work when the need to secure the discretionary effort of people has never been greater.

To coach effectively, you need to:

- build and maintain rapport with the person being coached

- be present and focused solely on the person being coached and the process (not easy but imperative)

- be curious rather than judgmental

- ask questions that focus on the solution rather than the problem

- listen to the answers given (often for what is not said)

- be observant

- give effective feedback

The coaching approach encourages continuous learning, stimulates creativity and builds a climate of trust and respect for the individual. Investment in coaching is enlightened self interest as a culture where individuals feel genuinely empowered and accept ownership and responsibility for their own performance can encourage the delivery of superior performance and results.

Ian Henderson is a highly experienced facilitator, trainer, consultant and speaker. In a 20 year career he has worked with thousands of people from a wide range of organisations in the UK, the USA, Europe and Africa. He is the director of training of Eagle Training Ltd, one of the UK's leadingmanagement, leadership and personal development training companies. For more information go to http://www.eagletraining.co.uk

Branding, Publicity and Marketing Success Secrets

Discover the secrets to career and business success using publicity outreach for branding and marketing. Find out how to showcase your credentials, experience, wisdom and expertise using publicity success principles and strategy.

By Annie Jennings

Is there a secret to success? Is there more than one? Yes! Let’s find out what successful people, consultants and business pros believe and do that helps them achieve their optimal potential. What is it that they have in common, whether it’s in their beliefs or in their actions that makes them successful?

First of all they use resources available to them including publicity, self-promotion, branding and marketing to create their outstanding advantage in the marketplace. The rest comes naturally. The major opportunities go to the ones who are visible, making a difference, seen and heard by their target market.

Successful people know that they have to take responsibility and follow it up by taking action. You set you own limits.  You are defined by the intensity of your commitment and the depths of your knowledge. In other words, commitment without knowledge can equal frustration and limit your potential. The idea is to add the right knowledge to your ambition so you can climb the ladder for yourself.

Those who make it big believe certain things and do certain things to back up their beliefs. They are ready to invest in themselves. They believe that they are they best investment. Successful people create a business model that meets the demands of their target market. Successful people are ready for action, they are committed and they are willing to go for it with gusto.

Showcase your knowledge. Showcase your talent using media outreach. Your clients will love seeing you out there in the media sharing what you know and commenting on the issues. They enjoy hiring a tried and true professional who understands how to deliver the specific outcome. By doing publicity, marketing and promotion, you let your clients get an idea of your knowledge, wisdom and experience. You client will want to hire you. Clients want certainty. They want to hire the best. In the end, your clients want to buy outcomes and are happy to pay for your services if you are able to define the return on investment and clearly state how your services can help your clients.

Content is critical when showcasing yourself and your knowledge. The media is your opportunity to shine.  Do an outstanding job, pack your commentary with valuable content and share your wisdom and experience in all of your marketing materials including your email newsletters. Be sure your website helps you educate your visitors and your clients.

Success is in your own hands. Taking responsibility for both the successes and failures empowers you to make the changes necessary to turn the situation around or to expand on your success.  If you feel powerless in both the good and the bad, you will get stuck in your thinking and in your progress.

Have a terrific attitude. Commit to proven publicity, branding and marketing strategies. Do not fight success the whole way. Be optimistic. Success will come easily to you and it will seem as if everything you do has a terrific outcome. Have confidence in yourself. Go with your gut, your intuition and your instincts when making choices. Be high energy. Be ready for success & take action. P.S. Don’t stop until you get enough success!

Access tremendous publicity resources for both your career and your business at Annie Jennings PR. Free publicity, branding and business marketing special reports are available as well as free MP3 audio recordings to empower your corporate communications strategy. Contact Annie Jennings PR at 908-281-6201

The One Strategy That Doesn't Get Said

There are many skills it takes to grow, sustain, and build a business. Everything from marketing, mindset, and math has to be in play to make real money and a real difference. All of the education, time, and money you have put into growing your business won't much matter if you don't embody this - tenacity!

By Suzanne Evans

Never give up. Never quit.

People always want to know how I did it and what the one big shift was that happened.

It’s simple.

I didn’t stop. I didn’t stop when:
* People said No.
* I ran out of money.
* I got tired.
* I went dry creatively.
* Someone hurt my feelings.
* Someone no showed.
* People discouraged me.
* I felt I wasn’t enough.
* I was told I wasn’t enough.
* The clients I did have left.
* No one new came.
* The car broke down.
* A family member died.
* I was confused.
* I was scared.

I didn’t stop.

The greatest business skill set you need is tenacity. All the other stuff just make this path easier. Tenacity makes the path possible.

Now, here’s what you do:

When the money runs out… Get a job! (I like to call it a business loan) Fund your dream...if you believe in it enough, find the income stream to support it.

When people leave… Find new people! Clients leave for a reason. They are often afraid of success and some leave because they are complete. Let them go, take a breath, and ASK - find new people to share your message. Don’t stop.

When you are scared… Go through it! The only way out is through. There is no magic pill. There is no step-by-step system for fear. When you do it it gets easier… when you build that muscle you get braver. Courage is a learned skill.

When you get tired… Ask for help! No man is an island. I didn’t build this alone and neither can you. You need to only work in your brilliance and delegate the rest.

When someone hurts your feelings… Remember who you are! I didn’t get in this business to make friends. I do this to make a difference. Not everyone will like me, my style, or my methods. There are other coaches for them. I know who I am.

When you feel you aren’t enough… Know the truth. You are a child of God. You are here to let your light shine and you are enough. If you are reading this email it means you believe in possibility. Share that possibility for it is love.

Tenacity. The only business skill you ever need to know.

Suzanne Evans is best known as the 'action expert' and has coached hundreds of solopreneurs to model her multiple six figure business. Learn how you can help more people, make more money and have more fun doing what you love by signing up for your free copy of the 5-Part Mini-Course 'Awakening Your Authentic Entrepreneur' at http://www.helpmorepeople.com

Presentation Success: How You Can Own The Room

A successful presentation starts with the presenter owning the room. When you know and own the room, you will be a more powerful and confident presenter. That leads to more successful presentations for you. What can you do to own the room?

By George Torok

Consider this

While strolling in your neighborhood you will feel more comfortable and confident than in a strange town. A sports team usually feels stronger when playing at home. Delivering a presentation is certainly a competitive sport. Why not do it on your home turf?

As a presenter, how do you own the room? “Owning the room” is a feeling that you can generate within yourself by knowing the room. How do you know the room?

Know the room

Knowing the room for your presentation might mean arriving the day before your presentation. At the very least, arrive one hour before your presentation. Don’t breeze in 10 minutes before you speak and expect to “own the room”.

Get into the room before your presentation - preferably when no one else is there. This will allow you to make the following preparations.

You can see the room and start visualizing how you will present and how your audience will look. Visualizing yourself presenting in the room is an effective way to prepare for your presentation. You will feel more comfortable and more powerful if you’ve been in the room before your presentation.

If the room is not the right size for the audience expected you can plan what to do to alter the room to make it appear to be smaller or arrange for another room.

You can check the setup of the room. Become familiar with the layout of the seating, tables, doors, curtains and other characteristics of the room. Walk around the room and sit in different seats so you understand better how the audience might or might not see you and your visuals during your presentation. Look for blind spots.

Arrange for the seating to be changed to your preferred arrangement. Sometimes this might mean making those changes yourself. (I’ve done this the night before an important presentation.)

Play with the switches. Test all the lights, AV and climate control switches. Tape the ones that should not be changed. Discover the ones that give you the settings you want so you can set it quickly or explain to an assistant how to do it.

Check all the doors to learn which ones are noisy - so you can tape the latches with duct tape. Which are the outer halls that need a “Do Not Enter” sign taped on the outside? Where are the washrooms so you can direct people? hich are the emergency exits in case they are needed?

Rehearse walking on and off the stage so you don’t trip. I’ve done it and seen it happen. It’s surprising how simple things like walking on stage can be nerve wracking when you are giving a presentation.

Stand on the stage and deliver parts of your presentation. Move about the stage to feel comfortable and find the cracks or creaky boards that you will need to avoid. Check the position of the speakers while speaking on the microphone to avoid feedback. Test the microphone when the AV people are there. Often they test the microphone with one of their staff then they disappear.

One More Presentation Tip

Change or move something to make the room yours. Close the curtains, move some chairs, put a small table on stage… It might not be much but any small change that you make can help you feel better when you take the stage.

I’ve delivered over 1,000 presentations and I’ve noticed that a good room setup can influence the energy of the audience and success of your presentation.

Know the room and you will own the room. Your audience will marvel at your confidence and presentation power.

© George Torok helps business leaders, managers & sales professionals deliver million-dollar presentations. He offers presentation skills coaching and presentation skills training. For more free presentation tips visithttp://www.Presentation-Skills-Success.com To arrange a media interviews call 905-335-1997

Obstacles and Keys To Effective Team Coaching

Learn about the common obstacles to effective coaching, and essential skills necessary for managers to build their authority and successfully coach their teams to great results.

By Rick Kirschner

The most common obstacle to building and projecting your authority in coaching others is the idea that coaching is about talking, that somehow talking takes priority over listening to understand.

I understand how this happens. In fast paced environments, it’s a natural tendency to put the pedal to the metal, to try harder, move faster, do more. The problem is that you wind up talking at your people instead of with them and to them. And the obstacle this lack of understanding creates is that without knowing what motivates your people, you can’t engage them where it counts.

When you understand what motivates your people, and it’s different for different people, you can speak with authority that is recognized as authority, because it is relevant and conveys experience and knowledge.

The next most common obstacle is the confidence problem. When managers come off as tentative, hesitant or uncertain, it tends to evoke these responses in the people around them. This problem is the side effect of at least two missing pieces: you first have to know your own motivation, and you must be prepared to speak when it’s time to speak. The fact is, people want to be led, not managed, and they need to get that sense of authority from you, because it gives them confidence to do what needs to be done. They believe it when you believe it.

Now, it’s a legitimate question, confidence in what? After all, in these changing times, nobody really knows what’s coming next. And some degree of introspection is prudent for anyone wanting to thrive instead of merely survive. But you can have confidence in your motivations. You can have confidence in what you do know. And you can have confidence that under the right conditions, people will want to give you their best, to do their best.

So, what are the key listening and communication skills that you can improve upon as you work to develop and strengthen others?

Fundamental to success in coaching are two essential skills. The first is blending, the second is asking questions.

Blending is the foundation of all successful relationships. It happens whenever you reduce the differences between yourself and another person. It happens whenever you send signals of similarity and commonality. And because nobody cooperates with anybody who seems to be against them, a failure to blend is the root cause of most conflict. If perception is everything in relationships, then sending blending signals is how you create the perception of partnering with your people in a process or project.

As for questions, I believe it was the stoic philosopher, Epicetus, who said “We have two ears and one mouth so that we can listen twice as much as we speak.” Maybe this is the apt metaphor for the way we’re built, but I’ve observed that too many people just don’t get it. Although they certainly think they do. Ask just about anyone if they’re a good listener, and they’ll tell you yes. But most people do a meager job of it at best, instead drawing conclusions and then making statements instead of engaging people by asking questions.

Maybe the people who don’t ask very many questions are afraid of looking stupid. Maybe they think it makes them seem weak. Or maybe they think they’re supposed to have all the answers. Maybe it’s just a function of the fact that we can think faster, at 500 words a minute, than most people talk, which is about 130 words a minute. It’s not uncommon for our minds to wander to what we want to say when its our turn to talk, so it’s pretty easy to get ahead of what we’re hearing.

But a great coach understands the limits of his or her knowledge about another person, and explores that boundary to build the connection, rather than building the boundary and weakening the relationship. The key is curiosity. The less you think you know, the more you find out. The more value you place on what you can learn by listening, the less distracted you’ll be with your own thoughts.

Have you ever heard someone say “There is no such thing as a stupid question?’.’ That’s a great guide when it comes to everyone other than you! You can’t afford to ask dumb questions if you want to bring out the best in your people. When someone asks me a question, no matter how trite, simplistic or off the point, I welcome it and find the opportunity in it.

I do think there are dumb questions to avoid, when it’s me asking the questions. They’re dumb if they fail to take into account things people have said. They’re dumb if they’re closed ended instead of open ended, unless I intend to bring something to a close. I want my questions to serve an intelligent purpose. A person’s motivations and positions are in the deep structure, so that’s where I want to go. I want to learn about their goals and aspirations, their desires and fears. Asking questions is a great way of leading people to their own resourcefulness. Just as their answers inform me, I want my questions to inform them.

As a coach, the more you know, the more likely it is that you will know exactly what you need to know in order to elicit comfort confidence and credibility.

©Dr. Rick Kirschner. Dr. Rick is a bestselling author and speaker, coach and trainer, with clients that include Heineken, Providence Healthcare, and Texas Instruments. Author of 'Insider's Guide To The Art Of Persuasion.' Free for a limited time, a $49 value audio on Dealing With Difficult People. Go to http://theartofchange.com/promo for details.

Branding, Publicity & Marketing Success Secrets

Discover the secrets to career and business success using publicity outreach for branding and marketing. Find out how to showcase your credentials, experience, wisdom and expertise using publicity success principles and strategy.

By Annie Jennings

Is there a secret to success? Is there more than one? Yes! Let’s find out what successful people, consultants and business pros believe and do that helps them achieve their optimal potential. What is it that they have in common, whether it’s in their beliefs or in their actions that makes them successful?

First of all they use resources available to them including publicity, self-promotion, branding and marketing to create their outstanding advantage in the marketplace. The rest comes naturally. The major opportunities go to the ones who are visible, making a difference, seen and heard by their target market.

Successful people know that they have to take responsibility and follow it up by taking action. You set you own limits. You are defined by the intensity of your commitment and the depths of your knowledge. In other words, commitment without knowledge can equal frustration and limit your potential. The idea is to add the right knowledge to your ambition so you can climb the ladder for yourself.

Those who make it big believe certain things and do certain things to back up their beliefs. They are ready to invest in themselves. They believe that they are they best investment. Successful people create a business model that meets the demands of their target market. Successful people are ready for action, they are committed and they are willing to go for it with gusto.

Showcase your knowledge. Showcase your talent using media outreach. Your clients will love seeing you out there in the media sharing what you know and commenting on the issues. They enjoy hiring a tried and true professional who understands how to deliver the specific outcome. By doing publicity, marketing and promotion, you let your clients get an idea of your knowledge, wisdom and experience. Your client will want to hire you. Clients want certainty. They want to hire the best. In the end, your clients want to buy outcomes and are happy to pay for your services if you are able to define the return on investment and clearly state how your services can help your clients.

Content is critical when showcasing yourself and your knowledge. The media is your opportunity to shine. Do an outstanding job, pack your commentary with valuable content and share your wisdom and experience in all of your marketing materials including your email newsletters. Be sure your website helps you educate your visitors and your clients.

Success is in your own hands. Taking responsibility for both the successes and failures empowers you to make the changes necessary to turn the situation around or to expand on your success. If you feel powerless in both the good and the bad, you will get stuck in your thinking and in your progress.

Have a terrific attitude. Commit to proven publicity, branding and marketing strategies. Do not fight success the whole way. Be optimistic. Success will come easily to you and it will seem as if everything you do has a terrific outcome. Have confidence in yourself. Go with your gut, your intuition and your instincts when making choices. Be high energy. Be ready for success & take action. P.S. Don’t stop until you get enough success!

Access tremendous publicity resources for both your career and your business at Annie Jennings PR. Free publicity, branding and business marketing special reports are available as well as free MP3 audio recordings to empower your corporate communications strategy. Contact Annie Jennings PR at 908-281-6201